ISO 17020:2012 Inspection Management Systems

ISO 17020:2012 Inspection Management Systems is an internationally recognized course providing comprehensive training in lead auditing. Participants develop the knowledge and skills required to plan, conduct, report, and follow up on audits in accordance with ISO 19011 and applicable certification body requirements. The program combines theoretical knowledge with practical application through interactive exercises, case studies, and audit simulations.

Understand the requirements and intent of the {short_title} standard
• Master audit principles, procedures, and techniques per ISO 19011
• Plan and prepare comprehensive audit programs and plans
• Conduct effective opening and closing meetings
• Execute systematic evidence gathering and evaluation
• Write clear, accurate, and actionable audit reports
• Manage audit follow-up and corrective action verification
• Successfully complete IRCA certification examination

Quality managers, auditors, consultants, compliance officers, management representatives, and professionals seeking IRCA lead auditor certification. Suitable for those responsible for implementing, maintaining, or auditing management systems.

Introduction to Management System Standards
• Audit Principles and Terminology
• ISO 19011 Guidelines for Auditing Management Systems
• Planning and Preparing Audits
• Conducting Opening Meetings
• Evidence Gathering and Evaluation Techniques
• Audit Sampling Methods
• Writing Non-Conformities and Observations
• Conducting Closing Meetings
• Audit Reporting and Documentation
• Follow-up and Corrective Action Verification
• Practical Audit Exercises and Role Plays
• IRCA Certification Examination

The course combines multiple learning approaches including interactive presentations, case studies, group discussions, hands-on exercises, and practical applications. Participants engage in real-world scenarios and receive comprehensive course materials. Pre-assessment and post-assessment measure learning outcomes and skill development. Delivery combines classroom instruction with digital resources and practical simulations.

08:00 - 08:20: Registration & Coffee/Tea
08:20 - 10:00: First Session
10:00 - 10:20: Coffee/Tea Break
10:20 - 12:20: Second Session
12:20 - 13:30: Prayer Break
13:30 - 15:00: Final Session
15:00 - 15:10: Closing Remarks

Course Fee: USD 2500
Please contact FSMQC for current fees based on location and scheduling. Rates include participant materials, course documentation, and refreshments.